Profile

Alyssa Palmer

Southside Community Health Services

Contact Details

Southside Community Health Services

Bio

Director of Quality for a gold HRSA Health Center Quality Leader with twenty years of experience in healthcare leadership primarily in both private practice and nonprofit community health.

Alyssa offers a unique perspective that enhances organizational culture, ensuring excellence in patient and staff engagement and satisfaction with a broad understanding of the quadruple aim and public health. As an educator at heart, she is able to engage staff through training and collaboration to develop and standardize policies and procedures from the ground up with realistic, low-cost methods which have been proven successful with metrics. Alyssa supports a continuous improvement philosophy, eager to learn and grow through fostering a culture of psychological safety, teamwork, and positive relationships. She has sat on the Quality Improvement Advisory Board for the National Association of Community Health Centers, is a member of Women's Health Leadership TRUST and speaks publicly on organizational culture change and building quality improvement programs in healthcare settings.